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Data Center Intelligent Claim · API description

1

If server is broken, somer warranty information will be automatically accessed at wareconn for warranty management such as broken date, broken description, broken part type, P/N, S/N and RMA no. through API support.

2

After complete repair services, warranty provider could upload service report in “Ware No. Track”, such as repair record and repair action.

3

Customer could view accepted product type, P/N, S/N, shipment date and tracking no., defective products S/N and shipment date, RMA no., and complete product return process in closed report through API support.

Warranty Claim API
POST
/v1/u/Ware/request
Description: Process warranty claims or on-site support to get request no.
Request Parameter:
Parameter Remarks Example
provider_id Warranty Provider ID 46m1ZCCC
address_id Address ID GnYHLaaO
content Array
Parameter Remarks Example
part_number PN 086D5
serial_number SN CN0086D51374
quantity Default: 1 1
special_agreement Warranty Contract Line_return
warranty_start_date Warranty Start Date 2018-12-25
failure_description Customer Statement HDD Broken
error_code Error code
Result:
Parameter Remarks Example
code Success: code = 0 ; Error: code > 0 0
msg Success success
request_no Request No. 195103333343027
Ware No. Progress API
GET
/v1/u/Ware/progress
Description: Inquire ware no. progress
Request Parameter:
Parameter Remarks Example
request_no Request No. 195103333343027
Result:
Parameter Remarks Example
code Success: code = 0 ; Error: code > 0 0
msg Success Success
case_status Status OK
List Array
Parameter Remarks Example
part_number PN 086D5
in_serial_number SN (Request) CYF086D51374
out_serial_number SN (Return) CYF086D51374
ware_no Ware No. 252004398304586
ware_info Ware No., Group remarks Reason for grouping
collect_time Receiving time; OSS: NULL 2018-12-25 17:25:36
ship_no Tracking no.; OSS: NULL 39595182504429
ship_time Shipping time; OSS: NULL 2018-12-25 17:25:36