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Asset Intelligent Claim · API description

1

When there is an error code, there is an automatic warranty claim processing through wareconn. In this case, customers do not need to process warranty claims by themselves.

2

After complete repair services, vendor could upload service report, repair record in “Ware No. Track”. Customer could also view service progress in “Service Status”.

Warranty Claim API
POST
/v1/u/Ware/request
Description: Process warranty claims or on-site support to get request no.
Request Parameter:
Parameter Remarks Example
provider_id Warranty Provider ID 46m1ZCCC
address_id Address ID GnYHLaaO
content Array
Parameter Remarks Example
part_number PN 086D5
serial_number SN CN0086D51374
quantity Default: 1 1
special_agreement Warranty Contract Line_return
warranty_start_date Warranty Start Date 2018-12-25
failure_description Customer Statement HDD Broken
error_code Error code
Result:
Parameter Remarks Example
code Success: code = 0 ; Error: code > 0 0
msg Success success
request_no Request No. 195103333343027